Frequently asked
Good questions,straight answers.
Booking, walk-ins, color, pricing, and finding us on campus. If your question is not here, call the salon — someone will pick up.
Frequently asked questions
Booking
Do I need an appointment, or can I walk in?
Walk-ins are welcome whenever the team has availability. If you want a particular service or a particular stylist, calling ahead is the surest way to get the slot you want.
Call the salonHow do I book an appointment?
Book online through the salon's booking portal, or call 585-475-2041 and the team will find you a time.
Open online bookingCan I book a color appointment online?
Not the color service itself. The booking portal does not take online reservations for color, so call the salon or start with a color consultation and the appointment gets booked from there.
Call 585-475-2041Can I request a specific stylist?
Yes. Team members can be selected in the booking portal where they have availability. Marissa asks guests to call the salon to book with her rather than booking online.
Meet the team
Services
What services do you offer?
Hair — cuts, blowouts, styling, perms, and color. Barbering — clipper cuts, skin fades, beard work, edge ups, and hot-towel shaves. Nails — Global manis, gel and acrylic services, fills, and pedicures. Finishing — lash extensions, lash lifts and tints, brow tinting, and waxing.
See the full menuHow much does an appointment cost?
The services page shows the confirmed official prices from the salon-provided list. Use those prices for quotes; + means and up, and gray underlined entries are awaiting confirmation.
Services + pricingDo you do men's cuts and barbering?
Yes. Clipper cuts, skin fades, cut and beard, cut with beard and brow, edge ups, and shaves with a hot towel are all on the menu.
See barber pricingWhat if I am not sure what I want?
Start with a consultation, or call and describe what you are after — the team can point you at the right service and the right person. Balayage, color correction, and fashion color are consultation-first by design.
Call the salon
Visiting
Where are you located?
Inside RIT's Global Village at 6000 Reynolds Drive, Rochester, NY 14623. If you are driving to Shear Global Salon, park in the S Lot. The S Lot has reserved parking spaces for Shear Global Salon; that is where visitors should park.
Get directionsWhere should I park when I visit?
If you are driving to Shear Global Salon, park in the S Lot. The S Lot has reserved parking spaces for Shear Global Salon; that is where visitors should park.
Plan your visitWhat are your hours?
Monday to Wednesday 10:00 AM to 7:00 PM, Thursday 10:00 AM to 6:00 PM, Friday 10:00 AM to 5:00 PM, Saturday 10:30 AM to 3:30 PM. Closed Sunday.
Monday10:00 AM – 7:00 PMTuesday10:00 AM – 7:00 PMWednesday10:00 AM – 7:00 PMThursday10:00 AM – 6:00 PMFriday10:00 AM – 5:00 PMSaturday10:30 AM – 3:30 PMSundayClosedHow do I get in touch?
Call 585-475-2041 for anything time-sensitive — same-day availability, color, or a question about a service. Email Shearglobal@gmail.com for everything else, or send a message on Instagram.
Plan your visit
Still have a question?
Ask us directly.
The fastest answer is a phone call — especially for color, same-day availability, or anything time-sensitive.